How is Technology Developing in 2019

Life is a transition. All around us are becoming smarter, from PCs to technology in tight spaces, even to light bulbs. As humans and part of society, we adapt and change the way we use technology, both at work and at home. Many technological advances ultimately create something better and improve the quality of our lives. In 2019, seamless connectivity, full automation, and expanded reality will be felt closer, broadening horizons and shaping the way humans use smart technology when intelligent transformation occurs.

Prediction 1: Everyone gets smarter, so what's lacking?

Intelligent space, whether physical or digital, is the environment in which humans, devices, and systems interact openly, connected and efficiently. Whether it's a smart city, a digital workspace, or a smart home, this ecosystem is always developing.

Budi Janto, Country Manager General of Lenovo Indonesia said, "So where's the gap? Based on recent research, our team that takes care of user experience found that saving time, creating comfort, and enabling the realization of human connections, are the things most appreciated people from their technology. If the technology doesn't meet basic human needs, then users will immediately leave it. "

The smart home category will continue to evolve when there are solutions that offer fast configuration, a seamless user experience, and interoperational inter-device and ecosystem. The adoption of PCs with smarter and more connected features, such as voice recognition, biometric authentication, and always-on connectivity, together with smart displays that combine visuals (touch screen) with audio (voice assistant) will also change the way we interact with technology for faster information and more convenient connections.

In the workplace, what matters is employee experience, not only about technology or work space, but also about culture and how these three elements come together. To attract the best prospective employees and create innovative and profitable companies, companies must be aware of and accommodate changes in how millennial and generation Z work.

Another aspect of workplace transformation is the company's ability to think ahead to implement devices that are already configured, or ready for the cloud. Smart vending solutions are another trend driven by workplace transformation, where employees can buy a variety of IT products, from pre-configured laptops, to mice, keyboards or headsets.

Prediction 2: Technology for good, How IT, AI, and AR / VR make us happier and healthier

Internet of Things (IoT), artificial intelligence (AI), and AR / VR are hot topics in the industry, and promise unlimited connectivity, full automation, and an increasingly broader reality. The adoption of this technology will continue to expand to various sectors in 2019, from manufacturing to education, retail, and many more. In fact, according to the Accenture study, 72% of health workers agree that the wider reality will be more widespread and have an impact on all industries in the next five years.

For example in the health sector, reducing waiting times in emergency rooms, enabling remote health checks, offering availability and access to critical hardware, and even saving doctors time through the use of AI in detecting and diagnosing tumors. According to forecasts from Market Research, the IoT health sector will continue to grow significantly, reaching US $ 163.24 billion in 2020, an increase of 38% from 2015.

AR / VR can also be used to help patients visit the hospital virtually before being hospitalized, or help patients visualize procedures to reduce anxiety. VR can also provide a diversion of attention for hospitalized pediatric patients, for example entertainment, meditation, or exciting games.

Retail has also undergone a transformation, with new ways to identify and interact with customers faster while shopping, and allows customers to shop more flexibly, whether via mobile, self-checkout, online, or regular checkout.

Prediction 3: AR is no longer for fun, but also for the sake of functionality

The immersive technology market is growing very rapidly, even the expenditure of AR and VR products and services is predicted to reach US $ 27 billion this year, up 92% compared to last year's expenditure based on IDC data. VR had already had influence in the gaming industry, journalism, film production, education, sports, music, and training visualization, and data.

The more tantalizing share actually lies in AR. This technology has been used for consumer entertainment and commercial space which is able to increase efficiency in training, maintenance, and transfer of knowledge into a unified or immersive environment.

With the presence of 5G technology, AR's extraordinary capabilities such as highly visible computer images, remote assistance, object recognition, workflow builders, and other great content will develop and have a major impact on business.

In addition, there will be an increase in demand for hardware or software agnostic solutions to reduce the difficulty of users when finding a mismatch between headsets and AR glasses with AR content and platforms. AR is predicted to gain momentum in the commercial segment this year. In the near future, companies will also utilize AR and VR simultaneously through IT integration to get greater profits.

Prediction 4: The future of security

Growth in mobility, BYOD, distance work, and gig economy contribute to the security challenges facing companies today. Employees who neglect or do not understand security protocols can cause security threats, financial losses, and damage to the company's reputation.

AI is touted as a path to protection, but like any powerful tool, AI can be used for good or bad because the AI ​​platform is also favored by cyber criminals.

Lenovo predicts more focus on machine learning to overcome security vulnerabilities, as well as more focus on end-to-end security solutions versus discrete patchwork of tool kits. There are four spaces for companies and users to protect themselves, data, identity, online, and devices.

The trend from two-factor authentication to multi-factor on personal devices, for example, will continue to grow as security industry bodies, such as the FIDO Alliance integrate with Windows Hello to enable safer authentication. The emergence of smart devices in homes and offices that are interrelated will also raise security vulnerabilities that need to be addressed. An important aspect to do is learn from users through new theories and learning models that discuss not only technological change, but also changes in human behavior. Companies need to understand their multi-generation workforce to better manage and protect devices and develop strong security protocols and practices.

"Offering a number of life cycles and other benefits, DaaS (Device-as-a-Service) is a smart way to overcome security problems, especially as they become increasingly complex and often arise because of an increasingly widespread mobile workforce. To respond to the phenomenon, companies "We need to find solutions that are agile, adaptable, and have greater control over the device ecosystem and the security that is implemented with it," Budi Janto added.

A growing trend, nearly 30% of CIOs responding to the Gartner study in 2018 are considering DaaS as part of their device strategy in the next five years, and recent IDC studies show total market value tripled to 2020.

For a while, there were inherent challenges that needed to be solved. IDC's latest report highlights the problems organizations face when it comes to device life cycle management, where more than half of organizations say they can improve their device's life cycle. Various challenges include periodic updates, adjustment issues, and concerns about managing the safe entry of BYOD.

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